Videate Blog

 

Discover tips and insights for boosting customer success and streamlining content creation. Our blog offers simple, effective strategies for leaders and creators in the tech space.

 

The Power of Video in B2B SaaS Customer Acquisition, Retention, and Support

The power of video in B2B SaaS Customer Acquisition, Retention, and Support

B2B SaaS companies are on a quest for success. Customer Success. Okay that was cheesy. But it's true! SaaS companies are constantly seeking innovative ways to attract, retain, and support their customers. Throughout this search, video emerged as a game-changing asset, transforming the way...

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Unleash self-service success with videos

Automation is totally overhauling customer service videos

The world of customer support and success is evolving rapidly, with video automation and video tutorials emerging as transformative tools. We will...

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Using Customer Success Videos to Highlight SaaS Features and Upgrades

Using Customer Success videos to highlight SaaS features and upgrades

Imagine this: You've invested in a top-notch SaaS solution to ramp up your business's productivity. But how do you keep that value flowing and retain...

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3 Easy Tips to Optimize SaaS User Onboarding with Videos

3 easy tips to optimize SaaS onboarding with videos

The people have spoken, and they want videos. And not just for marketing, or YouTube. They want it for everything. Yeah, even your user onboarding...

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Mapping journey of the SaaS customer lifecycle

How-to videos at every stage of the SaaS Customer Lifecycle

As a SaaS company, you’re probably focused on providing customers with a great experience that keeps them coming back. One way to achieve this is by...

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Why how-to videos increase user adoption for SaaS

Why how-to videos increase product adoption for SaaS

SaaS programs must impress quickly or the customer will move on to the next option. Kind of like dating. So how can SaaS companies get customers to...

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The best onboarding practices for SaaS include video

The best SaaS customer onboarding MUST include video

New users must gain value from your SaaS product ASAP or else you’ll lose them. A major reason why customers churn is that they're unable to fully...

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How SaaS companies can reduce customer churn and increase customer retention

How to reduce customer churn when it's more critical than ever

Customer churn is a major challenge faced by many SaaS companies. On average, SaaS companies lose 3-8% of their customers per month. That’s 32-50% of...

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realistic text to speech

Why a text to speech generator is better than human voiceover

Perception sometimes lags behind reality. Case in point: the text to speech generator (or TTS generator). Perception: Clunky, soulless, robotic...

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How to quickly make AI generated videos with Videate

How to quickly make AI generated videos with Videate

We have entered the era of AI generated content. As Wayne Boulais, Co-Founder & Managing Director Tensility Venture Partners, states: "[AI generated...

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What are the Benefits of AI Generated Content for SaaS Companies?

What are the benefits of AI generated content for SaaS companies?

AI generated content – it’s currently the biggest, buzziest subject in the worlds of business, technology, and art. It’s controversial, but it’s also...

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How Procore shrunk customer education course delivery by 70%

How-to video localization: Faster, better stronger– but how?

Did you know that Procore used to need half a year to localize a single customer education course? Key words: used to. Procore underwent a...

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Why do software how-to videos take SO LONG to make?

What is the most precious resource? Is it data? Money? Technology? Nope-- it's time. In the 2022 State of SaaS Video Report, we saw a recurring...

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3 Reasons Why Companies Struggle Making Videos in Multiple Languages

3 reasons why companies STRUGGLE making videos in multiple languages

In our 2022 State of SaaS Video Report, we found that globalizing video is way behind where companies (global companies, at that) want to be. SaaS...

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5 surprising reasons experts swear by SaaS training videos

5 surprising reasons experts swear by SaaS training videos

We recently conducted a comprehensive survey to better understand SaaS companies’ attitudes, methods, investments, and challenges regarding video...

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