Every day we see another headline proclaiming that AI has taken yet another part of the world by storm. It’s enough to make even the most stoic person a little concerned about their future in an increasingly AI-driven workplace! But the good news is that it’s not here to steal our jobs. It’s...
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AI-generated videos are totally transforming training. (Say that 5 times fast. It’s fun!) Anyway. AI-generated software training and tutorial videos...
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Nextiva, a global cloud-based software company, faced a big challenge: irrelevant training. According to Nextiva’s Director of Voice of the Customer...
Ever wondered how some companies nail their user onboarding, making you stick around and love their product? It's not magic—it's psychology! There’s...
Companies are obsessed with customer satisfaction. We’ve got NPS scores, feedback surveys, and more all geared to measure customer satisfaction. But...
Exciting news from Videate: we're charging full speed ahead, breaking new ground in the world of AI automation for software how-to videos. With our...
Reputation used to need 12-15 hours to produce a single video. So how did they suddenly get it down to only 1 hour? Reputation obviously had a...
That annoying TikTok text to speech voice is out. Neural text to speech is IN. SaaS companies are constantly seeking innovative ways to enhance their...
That annoying TikTok text to speech voice is out. Neural text to speech is IN. Unlike traditional text to speech (TTS), neural text to speech (NTTS,...
Video is critical to the SaaS industry. 60% of companies see video as the key to self-service support, according to the State of SaaS Customer...
Yeah, you. Like, personally. At least on a business level. In the ever-evolving world of software, every click. Every interaction matters. Amidst all...
ASi went from struggling to release one training video weekly to producing up to 15 per week. According to Michelle Balagia, a technical writer at...
Are your customer service videos lacking that wow factor? Do you struggle to engage your audience and keep their attention? Say goodbye to boring...
For cybersecurity companies like Bitsight, efficiency and accuracy are paramount. So when Bitsight needed to quickly create high-quality training...
One of the key challenges we face in SaaS Customer Success is product adoption. How can we ensure that new users not only onboard, but actually start...
