5 min read
How to reduce customer churn when it's more critical than ever
Customer churn is a major challenge faced by many SaaS companies. On average, SaaS companies lose 3-8% of their...
Customer churn is a major challenge faced by many SaaS companies. On average, SaaS companies lose 3-8% of their...
Perception sometimes lags behind reality. Case in point: text to speech (TTS).
Perception: Clunky, soulless, robotic...
We have entered the era of AI generated content. AsWayne Boulais, Co-Founder & Managing Director Tensility Venture...
4 min read
Customer churn is a major challenge faced by many SaaS companies. On average, SaaS companies lose 3-8% of their customers per month. That’s 32-50% of your customer base per year.
It's always important to focus on holding onto your existing...
Read More3 min read
Perception sometimes lags behind reality. Case in point: text to speech (TTS).
Perception: Clunky, soulless, robotic readings that take anyone listening out of the conversation. Think Benny Benassi’s song, “Satisfaction.”
Reality: Modern text to...
3 min read
We have entered the era of AI generated content. AsWayne Boulais, Co-Founder & Managing Director Tensility Venture Partners, states:
"[AI generated content] is going to be very, very pervasive, and it’s going to happen very, very quickly.
12 months...
4 min read
AI generated content – it’s currently the biggest, buzziest subject in the worlds of business, technology, and art. It’s controversial, but it’s also the future.
As Wayne Boulais, Co-Founder & Managing Director Tensility Venture Partners, states, “This...
1 min read
Did you know that Procore used to need half a year to localize a single customer education course?
Key words: used to.
Procore underwent a globalization transformation. Procore knew that its global customers needed to get these courses faster–but...
2 min read
What is the most precious resource? Is it data? Money? Technology? Nope-- it's time.
In the 2022 State of SaaS Video Report, we saw a recurring theme: lack of time.
58% SaaS companies surveyed revealed that one of the biggest challenges when it comes to...
3 min read
In our 2022 State of SaaS Video Report, we found that globalizing video is way behind where companies (global companies, at that) want to be.
SaaS companies know how important it is to have a robust library of videos in every language they do business...
2 min read
We recently conducted a comprehensive survey to better understand SaaS companies’ attitudes, methods, investments, and challenges regarding video content. We compiled survey results into the 2022 State of SaaS Video Report.
The principal points are...