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90% Faster! 😱 How Reputation slashed video production time with Videate
Reputation used to need 12-15 hours to produce a single video. So how did they suddenly get it down to only 1 hour? Reputation obviously had a...
Training Videos
Create training videos: Software to automate video production with DITA XML and Heretto
Video is critical to the SaaS industry. 60% of companies see video as the key to self-service support, according to the State of SaaS Customer...
6 reasons ASi believes the BEST software for creating training videos is Videate
ASi went from struggling to release one training video weekly to producing up to 15 per week. According to Michelle Balagia, a technical writer at...
5 Mind-Blowing Hacks 🤯 to Revolutionize Your Customer Service Videos!
Are your customer service videos lacking that wow factor? Do you struggle to engage your audience and keep their attention? Say goodbye to boring...
How Videate's explainer video software revolutionized Bitsight's video production
For cybersecurity companies like Bitsight, efficiency and accuracy are paramount. So when Bitsight needed to quickly create high-quality training...
Creating video tutorials that increase product adoption
One of the key challenges we face in SaaS Customer Success is product adoption. How can we ensure that new users not only onboard, but actually start...
Why video automation is the Next BIG Thing
Our initial results from Videate’s State of SaaS Video Survey show three major things: Businesses... 1. Know how important video is 2. Dedicate a lot...
Exposing the best-kept secret in SaaS training best practices
How can companies provide effective SaaS training and support at scale? Self-service. And the best way (and most asked-for by users) to provide it is...
The power of self-service: how videos drive Customer Success
Empowering customers to help themselves is critical. Not only does it help reduce the strain on resources, but customers demand it. That’s probably...
Easy-peasy AUTO GENERATED videos: Step-by-Step with Videate
The future of SaaS training videos is here, and it's auto generated videos! Here's a quick-start, step-by-step guide to getting started making auto...
The UNSTOPPABLE rise of tutorial videos in B2B SaaS: are you keeping up?
How-to videos are no longer a “nice-to-have”. They’re a “need-to-have”. And if you’re not already on board with that, don’t worry. Your competitors...
The skyrocketing demand for video and why you should care
The battle for customer attention is fiercer than ever. As B2B SaaS companies strive to deliver exceptional customer experiences, the choice between...
The power of video in B2B SaaS Customer Acquisition, Retention, and Support
B2B SaaS companies are on a quest for success. Customer Success. Okay that was cheesy. But it's true! SaaS companies are constantly seeking...
Automation is totally overhauling customer service videos
The world of customer support and success is evolving rapidly, with video automation and video tutorials emerging as transformative tools. We will...
Using Customer Success videos to highlight SaaS features and upgrades
Imagine this: You've invested in a top-notch SaaS solution to ramp up your business's productivity. But how do you keep that value flowing and retain...