How to make a SaaS explainer video in 2025
If you’ve ever struggled to explain your software-as-a-service product in a way that hooks viewers from the first second, you’re not alone. A SaaS...
Training Videos
5 quick tweaks for better how-to video scripts
How-to video scripts don't have to be boring. Your customers—whether they're onboarding or trying to master your software—deserve content that keeps...
How to make an onboarding video in an AI video generator
Onboarding videos help new users understand your product quickly and effectively, reducing churn and speeding up time-to-value. But creating these...
Screen recorders cost WAY more than you think.
$2.6 trillion dollars. According to a recent McKinsey report, that's how much generative AI's impact on productivity could add in value. Like,...
5 essential strategies for reducing customer churn
Customer churn is like a leaky bucket—you keep pouring in new customers, but if you don't plug the holes, they keep slipping away. Let's dive into...
Buckle up! AI generated videos are revolutionizing Customer Education
AI-generated videos are totally transforming training. (Say that 5 times fast. It’s fun!) Anyway. AI-generated software training and tutorial videos...
The secret behind Nextiva’s global reach (spoiler: it’s auto-generated videos)
Nextiva, a global cloud-based software company, faced a big challenge: irrelevant training. According to Nextiva’s Director of Voice of the Customer...
90% Faster! 😱 How Reputation slashed video production time with Videate
Reputation used to need 12-15 hours to produce a single video. So how did they suddenly get it down to only 1 hour? Reputation obviously had a...
Create training videos: Software to automate video production with DITA XML and Heretto
Video is critical to the SaaS industry. 60% of companies see video as the key to self-service support, according to the State of SaaS Customer...
6 reasons ASi believes the BEST software for creating training videos is Videate
ASi went from struggling to release one training video weekly to producing up to 15 per week. According to Michelle Balagia, a technical writer at...
5 Mind-Blowing Hacks 🤯 to Revolutionize Your Customer Service Videos!
Are your customer service videos lacking that wow factor? Do you struggle to engage your audience and keep their attention? Say goodbye to boring...
How Videate's explainer video software revolutionized Bitsight's video production
For cybersecurity companies like Bitsight, efficiency and accuracy are paramount. So when Bitsight needed to quickly create high-quality training...
Creating video tutorials that increase product adoption
One of the key challenges we face in SaaS Customer Success is product adoption. How can we ensure that new users not only onboard, but actually start...
Why video automation is the Next BIG Thing
Our initial results from Videate’s State of SaaS Video Survey show three major things: Businesses... 1. Know how important video is 2. Dedicate a lot...
Exposing the best-kept secret in SaaS training best practices
How can companies provide effective SaaS training and support at scale? Self-service. And the best way (and most asked-for by users) to provide it is...