Videate Blog

 

Discover tips and insights for boosting customer success and streamlining content creation. Our blog offers simple, effective strategies for leaders and creators in the tech space.

 

Training Software

5 Mind-Blowing Hacks 🤯 to Revolutionize Your Customer Service Videos!

5 Mind-Blowing Hacks 🤯 to Revolutionize Your Customer Service Videos!

Are your customer service videos lacking that wow factor? Do you struggle to engage your audience and keep their attention? Say goodbye to boring...

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How Videate's explainer video software revolutionized Bitsight's video production

For cybersecurity companies like Bitsight, efficiency and accuracy are paramount. So when Bitsight needed to quickly create high-quality training...

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Creating video tutorials that increase product adoption

One of the key challenges we face in SaaS Customer Success is product adoption. How can we ensure that new users not only onboard, but actually start...

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Best SaaS Customer Support uses Videos for Common Issues

Exposing the best-kept secret in SaaS training best practices

How can companies provide effective SaaS training and support at scale? Self-service. And the best way (and most asked-for by users) to provide it is...

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The Power of Self-Service: How Videos Drive Customer Success

The power of self-service: how videos drive Customer Success

Empowering customers to help themselves is critical. Not only does it help reduce the strain on resources, but customers demand it. That’s probably...

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Using Customer Success Videos to Highlight SaaS Features and Upgrades

Using Customer Success videos to highlight SaaS features and upgrades

Imagine this: You've invested in a top-notch SaaS solution to ramp up your business's productivity. But how do you keep that value flowing and retain...

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Mapping journey of the SaaS customer lifecycle

How-to videos at every stage of the SaaS Customer Lifecycle

As a SaaS company, you’re probably focused on providing customers with a great experience that keeps them coming back. One way to achieve this is by...

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What are the Benefits of AI Generated Content for SaaS Companies?

What are the benefits of AI generated content for SaaS companies?

AI generated content – it’s currently the biggest, buzziest subject in the worlds of business, technology, and art. It’s controversial, but it’s also...

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What Is the Modern Learner and How to Teach Them

What is the Modern Learner and how to teach them

Just as the workplace has changed significantly over the past few years, so has the way people learn. Today, employees feel overwhelmed, distracted,...

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3 expert strategies for producing training videos like a PRO

3 expert strategies for producing training videos like a PRO

As a software company, producing training videos is critical. A content library answers customer and employee questions, offers self-service...

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