Global SaaS Needs Smarter Video Localization
Expanding into international markets is an exciting milestone for any SaaS company—but it comes with a big challenge: training your customers across...
Content Generation
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How an Enterprise Team Gets 45 Weeks Back and Saves $450k
This story starts with a small but mighty enterprise customer training team. Their global SaaS company decided they wanted to modernize their...
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Legacy to Studio: How We Got Out of Our Own Way
Jack Lombardi here, resident product demonstrator from the Videate Sales team. In my role at Videate, I have the pleasure of showing new teams how...
3X more videos: How Buildertrend scaled its video library in 90 days
Buildertrend, a trailblazer in construction project management software, had one massive roadblock: creating and updating customer-facing videos was...
How to make an onboarding video in an AI video generator
Onboarding videos help new users understand your product quickly and effectively, reducing churn and speeding up time-to-value. But creating these...
What is an AI Video Editor, REALLY?
Tons of companies are claiming to be AI video editors. Spoilers? They're not. There is so much chatter and chaos around generative AI that it's easy...
The TikTok-ification of Customer Education (and why it’s a good thing, actually)
You’re probably sick of articles bemoaning the “TikTok-ification of (insert anything here)”. It’s kind of like how just 10 years ago every headline...
How generative AI is making customer retention easy
It’s a struggle to keep up with constant updates as a SaaS user. Multiply that by a bunch of times when it comes to producing the training materials...
Video CRAZE🔥Videate's AI video editor is ready to conquer the market!
Exciting news from Videate: we're charging full speed ahead, breaking new ground in the world of AI automation for software how-to videos. With our...
90% Faster! 😱 How Reputation slashed video production time with Videate
Reputation used to need 12-15 hours to produce a single video. So how did they suddenly get it down to only 1 hour? Reputation obviously had a...
Create training videos: Software to automate video production with DITA XML and Heretto
Video is critical to the SaaS industry. 60% of companies see video as the key to self-service support, according to the State of SaaS Customer...
6 reasons ASi believes the BEST software for creating training videos is Videate
ASi went from struggling to release one training video weekly to producing up to 15 per week. According to Michelle Balagia, a technical writer at...
5 Mind-Blowing Hacks 🤯 to Revolutionize Your Customer Service Videos!
Are your customer service videos lacking that wow factor? Do you struggle to engage your audience and keep their attention? Say goodbye to boring...
How Videate's explainer video software revolutionized Bitsight's video production
For cybersecurity companies like Bitsight, efficiency and accuracy are paramount. So when Bitsight needed to quickly create high-quality training...
Creating video tutorials that increase product adoption
One of the key challenges we face in SaaS Customer Success is product adoption. How can we ensure that new users not only onboard, but actually start...