Automation is totally overhauling customer service videos
The world of customer support and success is evolving rapidly, with video automation and video tutorials emerging as transformative tools. We will...
The world of customer support and success is evolving rapidly, with video automation and video tutorials emerging as transformative tools. We will...
SaaS programs must impress quickly or the customer will move on to the next option. Kind of like dating. So how can SaaS companies get customers to...
AI generated content – it’s currently the biggest, buzziest subject in the worlds of business, technology, and art. It’s controversial, but it’s also...
What is the most precious resource? Is it data? Money? Technology? Nope-- it's time. In the 2022 State of SaaS Video Report, we saw a recurring...
Videate recently conducted a comprehensive survey across SaaS companies to better understand the attitudes, methods, trends, and challenges regarding...
Major software updates are a… complicated affair for end users. Customers greet each new release with a mixture of excitement and dread: What are the...
“This is CNN.” “AFFLACK!” There are some slogans we just automatically hear in our heads even while reading. Like the above with the voices of James...
Today, your company can now reach pretty much every person in the world, quickly and easily. But, reaching people around the world is different from...
Look, prose is great. Writing is important and reading is fundamental. But when it comes to getting an idea across, especially when it comes to...
All business is global. Anyone with a cell phone has access to your products, your services, and your messaging. They could be right next door or in...
Video is now an essential component for business communication, yet its production can be challenging. There's a concerning trend where some...
If you're in SaaS Customer Success or Customer Education, you've felt the pain. You make training videos, and then suddenly your software updates....
A few short years ago, text to speech in B2B was more of a novelty. It has now become a necessity. In keeping pace with generating training and...
Your documents are a gold mine of material for software training videos. But do you have a current process for turning existing Google docs or XML...
Video exploded over the last decade. From TikTok dances to B2B eLearning modules, video is being produced, used, and talked about on a mind-boggling...