Automation is totally overhauling customer service videos
The world of customer support and success is evolving rapidly, with video automation and video tutorials emerging as transformative tools. We will...
The world of customer support and success is evolving rapidly, with video automation and video tutorials emerging as transformative tools. We will...
We have entered the era of AI generated content. As Wayne Boulais, Co-Founder & Managing Director Tensility Venture Partners, states: "[AI generated...
Did you know that Procore used to need half a year to localize a single customer education course? Key words: used to. Procore underwent a...
What is the most precious resource? Is it data? Money? Technology? Nope-- it's time. In the 2022 State of SaaS Video Report, we saw a recurring...
Videate recently conducted a comprehensive survey across SaaS companies to better understand the attitudes, methods, trends, and challenges regarding...
Major software updates are a… complicated affair for end users. Customers greet each new release with a mixture of excitement and dread: What are the...
Video is now an essential component for business communication, yet its production can be challenging. There's a concerning trend where some...
Your documents are a gold mine of material for software training videos. But do you have a current process for turning existing Google docs or XML...
As a software company, producing training videos is critical. A content library answers customer and employee questions, offers self-service...
Videos demonstrating your software are some of the earliest touchpoints of your brand that your prospects, customers, and employees interact with....
Video exploded over the last decade. From TikTok dances to B2B eLearning modules, video is being produced, used, and talked about on a mind-boggling...
Over the last two years, we’ve learned a lot about automating video production. To help you build your business case, we have developed an ROI...
One of the more challenging items for scaling video production is standardizing the use of visual effects. With written documentation, decisions on...
Earlier this month, Videate joined the Content Advantage talk show with Scott Abel and Megan Gilhooly, hosted by Zoomin. During the live session, we...
Last week Videate presented at its first “trade show” (ConVEx) and attended a second virtual conference (CEdMA). Both were awesome and we learned a...