From Customer to Teammate: My Journey with Videate
Hi, Customer Success friends! Shelby here from Videate’s Customer Success team, helping Videate users streamline and scale their product tutorial...
Video Production
Global SaaS Needs Smarter Video Localization
Expanding into international markets is an exciting milestone for any SaaS company—but it comes with a big challenge: training your customers across...
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How an Enterprise Team Gets 45 Weeks Back and Saves $450k
This story starts with a small but mighty enterprise customer training team. Their global SaaS company decided they wanted to modernize their...
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From Videate CEO - How Video Transforms SaaS Customer Success
In today’s fast-moving SaaS world, customer success isn’t just about onboarding and training; it’s about creating an experience that accelerates time...
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Legacy to Studio: How We Got Out of Our Own Way
Jack Lombardi here, resident product demonstrator from the Videate Sales team. In my role at Videate, I have the pleasure of showing new teams how...
🎉 Meet Videate Studio: AI Video Editing That Keeps Tutorials Always Up-to-Date
If your product videos could talk, they’d probably sound a lot like your dev team during release week: “WHY ARE WE STILL DOING THIS BY HAND?!” We...
5 quick tweaks for better how-to video scripts
How-to video scripts don't have to be boring. Your customers—whether they're onboarding or trying to master your software—deserve content that keeps...
90% Faster! 😱 How Reputation slashed video production time with Videate
Reputation used to need 12-15 hours to produce a single video. So how did they suddenly get it down to only 1 hour? Reputation obviously had a...
Create training videos: Software to automate video production with DITA XML and Heretto
Video is critical to the SaaS industry. 60% of companies see video as the key to self-service support, according to the State of SaaS Customer...
Game-changing scalability 📈 Explainer video software's impact on YOU
Yeah, you. Like, personally. At least on a business level. In the ever-evolving world of software, every click. Every interaction matters. Amidst all...
5 Mind-Blowing Hacks 🤯 to Revolutionize Your Customer Service Videos!
Are your customer service videos lacking that wow factor? Do you struggle to engage your audience and keep their attention? Say goodbye to boring...
How Videate's explainer video software revolutionized Bitsight's video production
For cybersecurity companies like Bitsight, efficiency and accuracy are paramount. So when Bitsight needed to quickly create high-quality training...
Creating video tutorials that increase product adoption
One of the key challenges we face in SaaS Customer Success is product adoption. How can we ensure that new users not only onboard, but actually start...
Why video automation is the Next BIG Thing
Our initial results from Videate’s State of SaaS Video Survey show three major things: Businesses... 1. Know how important video is 2. Dedicate a lot...
7 Best Practices: Writing for Text To Speech Voices
In general, people tend to write “for reading” rather than “for speaking.” When generating text to speech voiceover using this type of writing, the...