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AI is transforming the entire world (obviously). But did you know video automation is leading the charge? In the 2024 State of AI Video SaaS Report, we surveyed 194 SaaS leaders to uncover how they’re thinking about and investing in AI—especially when it comes to how-to and tutorial videos for...
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Onboarding videos help new users understand your product quickly and effectively, reducing churn and speeding up time-to-value. But creating these...
Tons of companies are claiming to be AI video editors. Spoilers? They're not. There is so much chatter and chaos around generative AI that it's easy...
$2.6 trillion dollars. According to a recent McKinsey report, that's how much generative AI's impact on productivity could add in value. Like,...
"AI is coming for your job!" "This AI is a CEO!" "Could this AI replace your dog??" The media is full of stories about AI and the fear surrounding...
Getting customer onboarding right means the different between "stickiness" and ghosting. And that's not a joke about Slimer. SaaS onboarding is super...
You’re probably sick of articles bemoaning the “TikTok-ification of (insert anything here)”. It’s kind of like how just 10 years ago every headline...
If you've been scratching your head trying to figure out when your customers are ready to move to the next stage, you're in the right place. Let’s...
Customer churn is like a leaky bucket—you keep pouring in new customers, but if you don't plug the holes, they keep slipping away. Let's dive into...
It’s a struggle to keep up with constant updates as a SaaS user. Multiply that by a bunch of times when it comes to producing the training materials...
Every day we see another headline proclaiming that AI has taken yet another part of the world by storm. It’s enough to make even the most stoic...
AI-generated videos are totally transforming training. (Say that 5 times fast. It’s fun!) Anyway. AI-generated software training and tutorial videos...
Nextiva, a global cloud-based software company, faced a big challenge: irrelevant training. According to Nextiva’s Director of Voice of the Customer...
Ever wondered how some companies nail their user onboarding, making you stick around and love their product? It's not magic—it's psychology! There’s...
Companies are obsessed with customer satisfaction. We’ve got NPS scores, feedback surveys, and more all geared to measure customer satisfaction. But...