Videate

How generative AI is making customer retention easy

It’s a struggle to keep up with constant updates as a SaaS user. Multiply that by a bunch of times when it comes to producing the training materials for those users when your software is constantly changing! New features, updates, and improvements come fast and furious. But keeping your training...

Read More

How HubSpot uses AI as the ultimate co-pilot

Every day we see another headline proclaiming that AI has taken yet another part of the world by storm. It’s enough to make even the most stoic...

Read More

Buckle up! AI generated videos are revolutionizing Customer Education

AI-generated videos are totally transforming training. (Say that 5 times fast. It’s fun!) Anyway. AI-generated software training and tutorial videos...

Read More

The secret behind Nextiva’s global reach (spoiler: it’s auto-generated videos)

Nextiva, a global cloud-based software company, faced a big challenge: irrelevant training. According to Nextiva’s Director of Voice of the Customer...

Read More
8 sneaky ways to increase retention in SaaS user onboarding

8 sneaky ways 👀 to increase adoption in SaaS user onboarding

Ever wondered how some companies nail their user onboarding, making you stick around and love their product? It's not magic—it's psychology! There’s...

Read More
Customer satisfaction does NOT improve retention. Here's what DOES.

Customer satisfaction does NOT improve retention. Here's what DOES.

Companies are obsessed with customer satisfaction. We’ve got NPS scores, feedback surveys, and more all geared to measure customer satisfaction. But...

Read More

Video CRAZE🔥Videate's AI video editor is ready to conquer the market!

Exciting news from Videate: we're charging full speed ahead, breaking new ground in the world of AI automation for software how-to videos. With our...

Read More
90% Faster! 😱 How Reputation slashed video production time with Videate

90% Faster! 😱 How Reputation slashed video production time with Videate

Reputation used to need 12-15 hours to produce a single video. So how did they suddenly get it down to only 1 hour? Reputation obviously had a...

Read More
AI for Customer Success: 5 innovations reshaping the industry

AI for Customer Success: 5 innovations reshaping the industry

That annoying TikTok text to speech voice is out. Neural text to speech is IN. SaaS companies are constantly seeking innovative ways to enhance their...

Read More
Neural text to speech has UPENDED the SaaS how-to video game

Neural text to speech has UPENDED the SaaS how-to video game

That annoying TikTok text to speech voice is out. Neural text to speech is IN. Unlike traditional text to speech (TTS), neural text to speech (NTTS,...

Read More
Create training videos: Software to automate video production with DITA XML and Heretto

Create training videos: Software to automate video production with DITA XML and Heretto

Video is critical to the SaaS industry. 60% of companies see video as the key to self-service support, according to the State of SaaS Customer...

Read More
6 reasons ASi believes the BEST software for creating training videos is Videate

6 reasons ASi believes the BEST software for creating training videos is Videate

ASi went from struggling to release one training video weekly to producing up to 15 per week. According to Michelle Balagia, a technical writer at...

Read More
5 Mind-Blowing Hacks 🤯 to Revolutionize Your Customer Service Videos!

5 Mind-Blowing Hacks 🤯 to Revolutionize Your Customer Service Videos!

Are your customer service videos lacking that wow factor? Do you struggle to engage your audience and keep their attention? Say goodbye to boring...

Read More

How Videate's explainer video software revolutionized Bitsight's video production

For cybersecurity companies like Bitsight, efficiency and accuracy are paramount. So when Bitsight needed to quickly create high-quality training...

Read More

Creating video tutorials that increase product adoption

One of the key challenges we face in SaaS Customer Success is product adoption. How can we ensure that new users not only onboard, but actually start...

Read More
websights