Videate Blog

 

Discover tips and insights for boosting customer success and streamlining content creation. Our blog offers simple, effective strategies for leaders and creators in the tech space.

 

Game-changing scalability: Explainer video software's impact on YOU

Game-changing scalability 📈 Explainer video software's impact on YOU

Yeah, you. Like, personally. At least on a business level. In the ever-evolving world of software, every click. Every interaction matters. Amidst all the chaos and noise, video has become the ultimate tool helping your customers with self-service and engagement. From guiding new users through the...

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6 reasons ASi believes the BEST software for creating training videos is Videate

6 reasons ASi believes the BEST software for creating training videos is Videate

ASi went from struggling to release one training video weekly to producing up to 15 per week. According to Michelle Balagia, a technical writer at...

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5 Mind-Blowing Hacks 🤯 to Revolutionize Your Customer Service Videos!

5 Mind-Blowing Hacks 🤯 to Revolutionize Your Customer Service Videos!

Are your customer service videos lacking that wow factor? Do you struggle to engage your audience and keep their attention? Say goodbye to boring...

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How Videate's explainer video software revolutionized Bitsight's video production

For cybersecurity companies like Bitsight, efficiency and accuracy are paramount. So when Bitsight needed to quickly create high-quality training...

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Creating video tutorials that increase product adoption

One of the key challenges we face in SaaS Customer Success is product adoption. How can we ensure that new users not only onboard, but actually start...

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Why Video Automation is the Next Big Thing

Why video automation is the Next BIG Thing

Our initial results from Videate’s State of SaaS Video Survey show three major things: Businesses... 1. Know how important video is 2. Dedicate a lot...

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7 Best Practices: Writing for Text To Speech Voices

In general, people tend to write “for reading” rather than “for speaking.” When generating text to speech voiceover using this type of writing, the...

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Best SaaS Customer Support uses Videos for Common Issues

The best SaaS customer Support teams use video to resolve common issues

How can SaaS companies provide effective customer support at scale? Self-service. And one of the best ways (and most asked-for by users) to provide...

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The Power of Self-Service: How Videos Drive Customer Success

The power of self-service: how videos drive Customer Success

Empowering customers to help themselves is critical. Not only does it help reduce the strain on resources, but customers demand it. That’s probably...

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4 Reasons Why AI Doesn’t Replace Humans in SaaS Customer Success

4 Reasons why AI doesn’t replace humans in SaaS Customer Success

AI is changing fast. So much more rapidly than any of us expected (and we already expected speed). Sometimes it feels like we’re on a rollercoaster...

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Easy-peasy AUTO GENERATED videos: Step-by-Step with Videate

Easy-peasy AUTO GENERATED videos: Step-by-Step with Videate

The future of SaaS training videos is here, and it's auto generated videos! Here's a quick-start, step-by-step guide to getting started making auto...

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The Unstoppable Rise of Tutorial Videos in B2B SaaS: Are You Keeping Up?

The UNSTOPPABLE rise of tutorial videos in B2B SaaS: are you keeping up?

How-to videos are no longer a “nice-to-have”. They’re a “need-to-have”. And if you’re not already on board with that, don’t worry. Your competitors...

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Why SaaS Companies are Globalizing Videos Now More Than Ever

Why SaaS companies are globalizing videos now more than EVER

Staying ahead requires more than innovation; it demands strategic adaptation. As companies become more and more global, the realm of multilingual...

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The Skyrocketing Demand for Video and Why You Should Care

The skyrocketing demand for video and why you should care

The battle for customer attention is fiercer than ever. As B2B SaaS companies strive to deliver exceptional customer experiences, the choice between...

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The Power of Video in B2B SaaS Customer Acquisition, Retention, and Support

The power of video in B2B SaaS Customer Acquisition, Retention, and Support

B2B SaaS companies are on a quest for success. Customer Success. Okay that was cheesy. But it's true! SaaS companies are constantly seeking...

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