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What is the Modern Learner and how to teach them
Just as the workplace has changed significantly over the past few years, so has the way people learn. Today, employees feel overwhelmed, distracted,...
Customer Adoption (2)
6 product explainer video best practices to EMPOWER your customers
If you update a software feature and no one knows about it, did it really update? And do your customers even know what happened? If you want late...
The DOs and DON'Ts of successful software training videos
Videos demonstrating your software are some of the earliest touchpoints of your brand that your prospects, customers, and employees interact with....
Do you still charge for Customer Education?
In today’s world of SaaS applications, it’s getting harder and harder to charge for customer education separate from onboarding. You can still charge...
Customer Education vs. Corporate Learning
In Josh Bersin's article “A New Category Emerges: The Creator Platform for Corporate Learning,” many of his observations about employee-facing...