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In this episode of Video Voyagers: Edge of AI, hosts Audrey and Richard celebrate the finale of the season by revisiting some of the best clips from their interviews with previous guest. They discuss the impact of AI on customer success and customer education, address concerns about the security of AI, and explore AI’s potential to improve content creation and enhance productivity.
This episode features:
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Mary Poppen, President, Employee Experience Division at HRIZONS and author of the book "Goodbye, Churn. Hello, Growth!"
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Annie Dean, CEO and Co-Founder of RecastSuccess
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Greg Daines, CEO of ChurnRX and Client Velocity
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Daphne Lopes, Director of Customer Success at HubSpot.
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Dave Derington, Director of Customer Education at ServiceRocket
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Rachel Provan, Founder and CEO of Provan Success
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Noah Little, Enterprise Customer Success Manager of Key Accounts in EMEA at Recharge
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Bianca Ker, Board Advisor at Kaizan and Sr. Director Customer Success - Influencer Marketing
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Jeff Beaumont, Customer Success Consultant at Jeff Beaumont Consulting
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