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In this episode of Video Voyagers: Edge of AI, Greg Daines, CEO of ChurnRX, also known as the "Churn Doctor," joins host Audrey Lecker to explore the power of AI in predicting churn and retention, enhancing customer experience, and its impact on customer behavior change.Greg is an accomplished SaaS/B2B professional renowned for his remarkable achievements in revolutionizing customer success, curbing churn, and assembling top-tier customer success and professional services teams. Before joining ChurnRX, Greg held significant roles as the VP of Client Success at Lecorpio and served as the CEO at Knowligent.
Greg possesses an established methodology and playbook that empowers companies to shatter growth barriers, harnessing the power of customer success to achieve exceptional outcomes in conversion rates, renewals, account expansion, and fostering customer advocacy.
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