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In this episode of Video Voyagers: Edge of AI, Richard Benavides, Director of Customer Success at Videate and our new co-host, joins Audrey Lecker to delve into the emerging AI trends in customer success, how Videate is using AI to redefine customer success, and how to ensure that your AI-produced content authentically resonates on a human level.
AI is changing the game in every business sector, including how we help customers. As companies worldwide use their capabilities more, you have to understand how it affects your customers and how you can leverage AI's power to your full advantage.
In this episode of Video Voyagers: Edge of AI, Richard Benavides, Director of Customer Success at Videate and our new co-host, joins Audrey Lecker to delve into the emerging AI trends in customer success, how Videate is using AI to redefine customer success, and how to ensure that your AI-produced content authentically resonates on a human level.
Richard is a Customer Success Expert passionate about giving customers the best experience. He is also a key member of the Videate family. Previously, Richard was part of Crew for 2 years in the roles of Onboarding Manager and Customer Onboarding Specialist.
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