Exciting news from Videate: we're charging full speed ahead, breaking new ground in the world of AI automation for software how-to videos. With our recent strides, we're proud to solidify our position as a leading force in generative AI.
First off, a big congratulations are in order as Ryan Arnett steps up as our new CEO, following the retirement of co-founder CEO Mark Hellinger, who will remain Chairman of the Board for Videate.
Ryan brings a wealth of experience and a fresh perspective to the table. He's been an integral part of our journey as Chief Revenue Officer, and we're thrilled to have him at the helm as we dive into the next chapter of innovation.
"I am thrilled to lead Videate’s growth as we continue to revolutionize the generative AI video space," says Ryan. "Our team's dedication to innovation and customer success positions us at the forefront of empowering businesses with AI-driven solutions."
In our recent State of SaaS Customer Success and Product Training Videos report, we discovered some fascinating insights about the SaaS industry and its relationship with video:
Growing Demand for Video: The fact that more customers are choosing video over reading shows a significant shift in preferences, indicating that businesses need to prioritize video content to effectively engage their audience.
Video is Essential: With 93% of respondents believing that video is essential for customer acquisition and retention, it's clear that video content has become a cornerstone of successful customer engagement strategies.
Self-Service is Key: The finding that 60% see self-service customer support as the top benefit of video highlights the importance of video in empowering customers to find answers and solutions independently, reducing the burden on customer support teams.
Global Reach: The nearly doubled number of companies offering videos in multiple languages indicates a growing trend towards globalized content strategies, highlighting the need for scalable and efficient video production solutions.
Investment in Video: The fact that 82% are investing over $500k into software/product videos annually underscores the strategic importance of video content in driving business growth and success.
Our recent successes include welcoming top-tier clients like Reputation, Asana, AppFolio, Employ, Venafi, and ThoughtSpot. We've also seen a double-digit increase in videos generated per customer per month, showcasing the value our platform brings to businesses worldwide.
As we forge ahead, Ryan will join Videate’s board, alongside representatives from S3 Ventures, Tensility, and Firebrand Ventures. Their guidance and support will be invaluable as we continue our journey of growth and innovation.
"We are experiencing a pivotal moment in the AI landscape, with companies recognizing the value of productivity multipliers like Videate," says Eric Engineer from S3 Ventures. "I am confident that with Ryan’s leadership and the team’s commitment to innovation, Videate will continue to set new benchmarks in the generative AI space.”
Our commitment to simplifying video creation and maintenance remains steadfast. With Videate, businesses can effortlessly produce up-to-date content with every new software release, empowering them to stay ahead in today's fast-paced market.
Stay tuned as we unveil more game-changing features and solidify our position as a leader in the generative AI space!
Ready to revolutionize your video content? Get in touch with us at Videate!