4 min read
How to reduce customer churn when it's more critical than ever
Customer churn is a major challenge faced by many SaaS companies. On average, SaaS companies lose 3-8% of their customers per month. That’s 32-50% of...
Many thanks to our great customers for giving us permission to share some samples of their videos generated by Videate. Here is a link to the sampler, which includes snippets of a few videos that will demonstrate just how far we’ve come with our automation in the past year. In this article, we will take a look “behind the scenes” and explain a few of the subtle techniques that will save you time and money.
Here are a few things you may want to know about how we did this.
The source of the content for these videos is a combination of both Word (Google docs) and XML (DITA and another schema). The beauty of the Videate approach is that we support multiple existing content types, including help articles, eLearning storyboards, and technical documents. Even if you are starting from scratch, you can simply use our Chrome Extension to point and click to add your own tags. If you can write, you can produce your own videos.
If the sample videos look and sound similar to the ones you have manually recorded, that’s great! It means we’ve passed the video Turing test!
4 min read
Customer churn is a major challenge faced by many SaaS companies. On average, SaaS companies lose 3-8% of their customers per month. That’s 32-50% of...
3 min read
Perception sometimes lags behind reality. Case in point: text to speech (TTS).
Perception: Clunky, soulless, robotic readings that take anyone...
3 min read
We have entered the era of AI generated content. AsWayne Boulais, Co-Founder & Managing Director Tensility Venture Partners, states:
"[AI generated...